64470847 – Voice calls only
97400941 – Whatsapp or SMS only
You can register a place in the queue by calling 64470847 or
by sending a message to 97400941 (Whatsapp is preferred).
Please include your full name and NRIC / FIN number.
An acknowledgement message will be sent to you to indicate your queue number, and the estimated time before your turn.
This service is only available during office hours.
You can check the queue status at any time at q.ourfamily.sg
Please note that sometimes we may not be able to accommodate your request for a queue number if the queue is too long.
You may request for a queue number for the next session.
The first 5 numbers for each session are reserved for walk-in patients.